Privacy Policy – Preeti Udyog

Effective Date: 19.11.2025

Welcome to Preeti Udyog. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit https://preetiudyog.com/ or interact with our products and services.

At Preeti Udyog, we combine elegant design with unmatched performance to bring you gas ovens that redefine modern cooking. With years of expertise in innovation and manufacturing excellence, we take pride in delivering products that are durable, reliable, and crafted to complement every Indian kitchen.

1. Information We Collect

We may collect the following types of information:

a. Personal Information (You Provide Directly)

Name, contact number, email ID
Address or delivery details
Product inquiries, service requests, warranty registrations
Dealership/distributor inquiries
Feedback or communication submitted through our website

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type, device type, operating system
Pages viewed, time spent, and navigation data
Cookies and similar tracking technologies

c. Transactional Information

For product purchases (if enabled), we may collect:

Order details
Payment information (processed securely through third-party gateways—we do not store your card details)
Shipping and invoice data

2. How We Use Your Information

We may use your information to:

Process product inquiries, warranty registrations, and service support
Respond to customer queries
Improve our website, products, and user experience
Send important updates, service notifications, and (with consent) promotional information
Manage dealer or distributor onboarding inquiries
Ensure product delivery and after-sales support
Comply with legal and regulatory obligations

3. Cookies & Tracking Technologies

Our website uses cookies to:

Enhance user experience
Analyze website performance
Remember your preferences
Deliver relevant content

You can manage/disable cookies via your browser settings; however, some features of the website may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell or trade your personal data.
We may share information with:

Trusted service providers (IT support, hosting, payment gateways, courier partners)
Law enforcement or government authorities when required by law
Internal teams for service and support
Partners involved in distribution or warranty servicing

All third parties are bound to maintain data confidentiality.

5. Data Security

We implement appropriate technical and organizational safeguards to protect your information from unauthorized access, loss, or misuse. While we strive to protect your data, no internet-based system is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purpose for which it was collected
Provide support and warranty services
Meet legal or regulatory requirements

After this period, data is securely deleted or anonymized.

7. Your Rights

Depending on applicable laws, you may request:

Access to the personal data we hold about you
Correction of inaccurate or outdated information
Deletion of your personal data (where legally permissible)
Withdrawal of consent for marketing communications
Restriction or objection to certain processing activities

You can exercise these rights by contacting us using the details below.

8. External Websites

Our website may contain links to third-party websites. Preeti Udyog is not responsible for their privacy practices. We encourage users to review their policies individually.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated Effective Date. Continued use of our website indicates your acceptance of the updated policy.